Digital Sky Pilot
Welcome to Digital Sky Pilot. We may refer to ourselves as (“Digital Sky Pilot,” “We” or “Us”) meaning the company and or website, and or DigitalSkyPilot.com as the (the “Site.”)
All visitors that access, browse, or shop on Our Site must agree to Our General Terms of Use. Your use of the Site constitutes your agreement with the TERMS OF USE and any other Conditions and or Policies that follow. We reserve the right to change the Site and revise our Terms of Use, Conditions, and or Policies at any time. No notifications of changes will be sent, however, if any changes or updates are made to our Terms of Use, we will post them here. You agree to check this section periodically to be aware of our latest updates and revisions. Your continued use of the Site shall be considered your agreement to any modified or revised TERMS OF USE, CONDITIONS, AND OR POLICIES.
PLEASE READ THESE Digital Sky Pilot CONDITIONS AND TERMS OF USE (“TERMS OF USE“) CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS.
Our GENERAL TERMS OF USE POLICY AND CONDITIONS outline the overall services we provide and the conditions those services are based on. By accessing, browsing, or shopping on Our website, you agree to all the Terms and Conditions in the agreement.
Digital Sky Pilot GENERAL TERMS OF USE CONDITIONS:
We reserve the right to refuse service to anyone for any reason at any time. You represent that you are of legal age to use Our site or have been granted permission from a parent or legal guardian to be an authorized user. Please read Our age requirement under the USER OF PRODUCTS AND SERVICES POLICY for more information. A breach or violation of any of the Terms may result in an immediate termination of your Services. You understand and agree that all your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and changes may need to be made to conform and adapt to technical requirements of connecting networks and or devices. You agree not to resell or exploit any portion of the service, use of the service, or access to the service or any contact on the Site through which the service is provided, without express written permission by us.
OUR GENERAL TERMS OF USE POLICY INCORPORATES THE FOLLOWING OTHER POLICIES:
Digital Sky Pilot PRIVACY POLICY
Digital Sky Pilot BILLING TERMS AND CONDITIONS
Digital Sky Pilot PURCHASE TERMS
Digital Sky Pilot SONG MASTERING SERVICES
Digital Sky Pilot DATA PROTECTION DISCLAIMER
Digital Sky Pilot USER GENERATED CONTENT (UGC) POLICY
Digital Sky Pilot COOKIE POLICY
Digital Sky Pilot DELIVERY SHIPPING POLICY
Digital Sky Pilot RETURN POLICY
Digital Sky Pilot FEEDBACK POLICY
Digital Sky Pilot USER OF PRODUCTS AND SERVICES POLICY
Digital Sky Pilot INTELLECTUAL PROPERTY
Digital Sky Pilot PRODUCT DESCRIPTION DESCLAIMER NOTICE
Digital Sky Pilot DISPUTE RESOLUTION POLICY
PRIVACY POLICY
This Privacy Policy (“Policy”) describes how Digital Sky Pilot (“Digital Sky Pilot,” “we” or “us”) collects, uses, and discloses information related to our customers, prospective customers, and users of our website, as well as associated services (collectively, the “Services”). This Privacy Policy is incorporated into our General Terms of Use. Your use of our website is subject to the Digital Sky Pilot General Terms of Use.
Personal Information. Personal information includes any information that identifies, describes, relates to, or is reasonably capable of being associated, linked or linkable with a particular individual. Some examples of the personal information that we collect include but is not limited to:
Your full name, email, and mailing address.
Your payment and billing information.
Your audio files, your photos, and any other additional data collected from our website or blog.
Your customer and visitor profiles are collected on our website.
Your interactions with us, whether by email, on our blog, on our website, or on our social media platforms.
By disclosing your personal information to us, interacting with us, or using our Services, you understand and agree that Digital Sky Pilot may collect, use, and disclose your personal information in accordance with this Privacy Policy. If required by applicable law, we will obtain your consent to our collection, use, transfer, share, sell, and disclosure of your personal information.
You can request the following by completing a Privacy Request Form:
Request to Know. Request a report of the categories of personal information that we have collected and disclosed about you.
Delete my Information. Request that we delete personal information collected about you.
Do not sell / Share my information. Request to opt out of the “sale” / “share” of your personal information by us.
Here is a link to our: Privacy Request Form. If you would like to submit a request regarding your personal information, please complete and submit the form. After you submit a Privacy Request Form, we will send you a confirmation email to the email address provided on the form. If we require further information from you to verify your request, or we need clarification about the nature of your request, we will contact you at the email you indicated. For more information about our Privacy Policy please use this link: Digital Sky Pilot Privacy Policy.
BILLING TERMS AND CONDITIONS
You agree to provide complete, current, and accurate account information at the time of checkout. We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities per customer, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that are use the same billing and/or shipping address. If we decide to make a change or cancel an order, we may attempt to notify you by contacting the e-mail, billing address, or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that we believe in our sole judgment appeared to be placed by dealers, resellers, or distributors.
PURCHASE TERMS
Currently we accept the following payment methods:
Credit Cards and Debit Cards (Visa, Mastercard, American Express)
We currently do not accept the following payment methods:
Google Pay
Apple Pay
Prepaid or gift cards.
PayPal
Bank transfers.
Cheques
Or any other payment methods not mentioned above.
Please make sure that your payment method accepts recurring billing (if you’re purchasing a subscription)
SONG MASTERING SERVICES
TERMS OF SERVICE FOR SONG MASTERING
Welcome to Digital Sky Pilot
These Terms of Service (“Terms”) govern your use of our Song Mastering Services (“Services”) offered through our website and any related platforms. By using our Services, you agree to be bound by these Terms.
Services: We offer audio mastering services for your music. Mastering enhances the overall sonic quality of your song, preparing it for distribution on streaming platforms, CDs, or other media.
Third-Party Services: We may utilize third-party services and personnel to fulfill our service obligations. This includes, but is not limited to, mastering engineer’s and online platforms.
Project Acceptance: We reserve the right to decline mastering a song if, in our professional judgment, the source material lacks the necessary sonic qualities for successful mastering. In such cases, we will notify you before proceeding and offer a full refund.
Revisions and Refunds: Due to the subjective nature of mastering, we do not offer revisions on mastered songs. We do not provide refunds after the song has been mastered.
Digital Products related to Song Mastering Services are not eligible for refunds or exchanges!
Warranties and Disclaimers: We strive to provide the highest quality mastering services. However, we cannot guarantee a specific outcome or compatibility with any particular platform. You acknowledge that the final mastered song may not meet your exact expectations.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Intellectual Property: You warrant that you own or have all necessary rights to the music you submit for mastering. Mastering does not transfer ownership of your music.
Term and Termination: These Terms may only be terminated by us and shall remain in effect unless terminated. We may terminate these Terms at any time, for any reason, with or without notice.
Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California.
Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
Updates to Terms of Service: We may update these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after the posting of any revised Terms constitutes your acceptance of the revised Terms.
Contact Us: If you have any questions regarding these Terms, please contact us at CustomerCare@digitalskypilot.com
DATA PROTECTION DISCLAIMERS
The personal information that we collect from shoppers and visitors to the Site may be stored on “third-party” servers. For example, our Site uses Woo Commerce to process many of our sale transactions. Our Site uses encrypted methods to accept payments and has an SSL Certificate to unsure your personal credit card information is kept secure. PLEASE READ OUR PRIVACY POLICY FOR MORE INFORMATION REGUARDING YOUR DATA.
USER GENERATED CONTENT (UGC) POLICY
Thank you for your interest in being featured by [Digital Sky Pilot]!
We love seeing how our customers use and enjoy our products. We may collect and use user-generated content (“UGC”) you create and share on social media for marketing purposes. This policy outlines the terms under which we may use your UGC.
What We Collect:
We may collect UGC you create and share on public social media platforms, including but not limited to Instagram, that features our products. This may include photos, videos, and text content.
How We Collect UGC:
We will primarily collect UGC through mentions and hashtags associated with our brand. We may also reach out to you directly for permission to use specific content.
Permissions:
We will not use your UGC without your written permission. If we see content we’d like to use, we will send you a direct message or email requesting permission. Your written permission constitutes your agreement with this UGC Policy.
How We Use UGC:
With your permission, we may use your UGC for marketing purposes on various social media platforms, our website, and in email campaigns. This may include using your UGC in advertisements, promotions, and customer testimonials.
Compensation:
We do not offer financial compensation for the use of UGC. However, you will receive exposure by being featured on our social media channels and website.
Rights Granted:
By granting us permission to use your UGC, you grant Digital Sky Pilot a non-exclusive, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and create derivative works of your UGC.
Content Requirements:
We reserve the right to not use any UGC that we deem inappropriate, offensive, or does not align with our brand image.
Changes to this Policy:
We may update this policy at any time. We will post any changes on our website.
Contact:
If you have any questions about this UGC Policy, please contact us at CustomerCare@DigitalSkyPilot.Com.
Thank you for being a part of our community!
By continuing to create and share content that mentions our brand, you agree to the terms of this UGC Policy.
COOKIE POLICY
Introduction to Our Cookie Policy
Cookies are small text files that a website places on your computer or device when you visit a site. They act like a memory for the website, allowing it to remember things like your login information, what’s in your shopping cart, and your browsing preferences. This can make your website experience smoother and more personalized.
There are two main types of cookies:
First-party cookies: These are cookies placed by Our website directly. They are used for things like remembering your login details, keeping track of items in your cart, and understanding how you use our website.
Third-party cookies: These are cookies placed by other companies on Our website. They are often used for advertising purposes, such as showing you ads that are relevant to your interests.
Our Commitment to Privacy
We are committed to protecting your privacy and complying with all relevant data protection and privacy laws. This Cookie Policy explains the different types of cookies We use on Our website and how you can manage your cookie settings.
Types of Cookies We Use
We may use a variety of cookies to help us provide you with a better user experience. These include:
Session Cookies: These cookies are temporary and are deleted once you close your browser. They are used to remember things like what’s in your shopping cart.
Secure Cookies: These cookies are encrypted for added security.
Advertising Cookies: These cookies are used to show you ads that are relevant to your interests.
Authentication Cookies: These cookies are used to verify your identity and allow you to log in to your account.
Persistent Cookies: These cookies stay on your device for a set period of time, even after you close your browser. They are used for things like remembering your login details and browsing preferences.
SameSite Cookies: These cookies help enhance website security.
Functional Cookies: These cookies help the website function properly, such as remembering your language preference.
Supercookies (Flash Cookies): These are a specific type of cookie and may require separate management.
The lifespan of a cookie can vary depending on the type of cookie. Session cookies typically expire when you close your browser, while persistent cookies can last for days, weeks, or even years.
Managing Your Cookie Settings
You can manage your cookie settings through your web browser. Here are links to instructions for popular browsers:
Chrome: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Please note: Restricting or disabling cookies may negatively impact the functionality of our website.
Updates to Our Cookie Policy
We may update Our Cookie Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any changes by posting the updated Cookie Policy on our website.
Opt-Out
You can Opt-Out by selecting decline when prompted to accept our cookie policy.
This Cookie Policy is intended to provide you with information about how we use cookies. If you have any questions, please don’t hesitate to contact us. PLEASE READ OUR PRIVACY POLICY FOR MORE INFORMATION ABOUT OUR COOKIE POLICY.
SHIPPING POLICY
Digital Sky Pilot only offers Standard Shipping and Standard Shipping is Our default setting at checkout. We only offer shipping to the United States not including Hawaii or Alaska. We do not offer shipping to military addresses. We do not offer any international shipping. Once an order has been placed you will receive an order confirmation email. If you need to change your shipping address after an order had been placed, use the link contained in your order confirmation email and We will do our best to update your shipping address before your item(s) are shipped out. Please note that updating your shipping address via the order confirmation link in the email will not guarantee the updated has been processed before the item(s) are shipped. We will use these major carriers to ship the items that you purchase: UPS, FedEx, and USPS. While most items ship within 24 hours some items may take up to 3 days before they are ready to ship. Your items are expected to be delivered within 3-5 business days after your order has been shipped and picked up by the carrier. Our estimated delivery date shown at checkout is only an estimate and is not always accurate. Business days do not typically include weekends; however, Saturday and Sunday deliveries may occur in select zip codes. Delivery dates may be extended when the shipping volume is high. Please use Our Contact Support Link to report any lost or missing items. Customers have 7 days from the time of estimated delivery to report any items that are lost or missing to be eligible for an exchange or refund. We do accept returns within 7 days from the time you receive your item(s) if the item(s) are not damaged and are in good condition. Please read Our Return Policy for more information about returns and Our process We use for evaluating returns. Customers that spend $80.00 or more will receive free shipping. Your order may ship in multiple packages to achieve faster delivery times. Other orders may have multiple packages consolidated. Merchandise subtotals do not include tax or shipping and handling charges. Discounts will be displayed and applied at checkout.
RETURN POLICY
Thank you for shopping at Digital Sky Pilot! We want you to be completely satisfied with your purchase. This return policy outlines the guidelines for returning or exchanging items from our online store. Please note that once digital products are downloaded, they are no longer eligible for returns or exchanges.
Return Window:
You have 7 days from the date you receive your items to request a return or exchange. Items shipped after this timeframe will not be accepted for return or exchange.
Return Shipping:
We are happy to cover the cost of return shipping for any unwanted items. You will not be responsible for any return shipping fees. Please note that the original shipping cost will not be refunded.
Exchanges:
Exchanges are only available for identical products (same size, color, etc.). If the desired item for exchange is out of stock, a full refund will be issued.
Refunds:
We will typically process your refund within 5 business days of receiving your returned item. Refunds will be credited back to the original payment method used for purchase. At our discretion, we may also issue a company check as an alternative form of refund.
Return Conditions:
- All returned items must be unworn, unwashed, undamaged, and have all tags attached.
- Items must be returned in their original packaging.
Governing Law:
This return policy is governed by the laws of the State of California, with specific venue in the City of San Diego.
Dispute Resolution:
Any dispute arising out of or relating to this return policy shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (http://www.adr.org/). The arbitration shall be held in the City of San Diego, California.
Contact Us:
Please use this link to request a Return or Exchange: [Link Return of Exchange Form]
If you have any questions about our return policy, please contact us at CustomerCare@DigitalSkyPilot.Com. or call 619-819-8224
We hope this return policy makes your shopping experience with Digital Sky Pilot enjoyable!
FEEDBACK POLICY
Visitors, Customer and Authorized Users of Our website, blog, or social media channels may choose to, or we may invite them, submit comments or ideas about products or services that we offer, including without limitation about how to improve the products or services. By submitting any comments or ideas, visitor, customer, or authorized user, agrees that its disclosure is gratuitous, unsolicited, and without restriction and will not place Us under and financial obligation, and that we are free to use the comment or idea without and additional compensation. Visitor(s), Customer(s), and Authorized Users also agree, that by acceptance of the submission, We do not waive any rights to use similar or related comments or ideas previously known to us, or developed by our staff, or obtained from sources other than Visitor(s), Customer(s), or Authorized Users. We also reserve the right to disclose said comment or idea on a non-confidential basis.
USER OF PRODUCTS AND SERVICES POLICY
Age Requirement
Users of the Digital Sky Pilot website must be at least 13 years of age and minors must have obtained parental or legal guardian consent to open and maintain an account and/or purchase products or services. By using Our website, blog, and or other social media channels you represent and warrant that you meet these age requirements and conditions.
Authorized Users
The products and services offered on Our website are provided exclusively to individuals, authorized users, or legal entities capable of forming legally binding contracts under applicable law. Accounts registered by “bots” or other automated methods are not permitted and will be terminated.
Indemnification
You agree to indemnify, defend, and hold harmless Digital Sky Pilot, its members, officers, directors, employees, agents, third-party contractors, licensors, suppliers, and any of its subsidiaries from and against all claims, third-party claims, demands, judgments, awards, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, and litigation expenses arising out of or related to:
-Your use of your Account and/or the purchase of Products or Services
-Your violation of any provision of this User of Products and Services Policy
-Your violation of any laws or regulations in connection with your use of the Services
Entire Agreement
This User of Products and Services Policy constitutes the entire agreement between you and Digital Sky Pilot concerning your use of the Services and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
Modifications to This Policy
Digital Sky Pilot reserves the right to modify this User of Products and Services Policy at any time. We will notify you of any changes by posting the revised Policy on the website. Your continued use of Our website and the Services following the posting of any revised User of Products and Services Policy will constitute your acceptance of such changes.
Governing Law
This User of Products and Services Policy shall be governed by and construed in accordance with the laws of California without regard to its conflict of law provisions.
INTELLECTUAL PROPERTY
All trademarks, service marks, logos, trade names, and other proprietary designations of DIGITAL SKY PILOT (the “DIGITAL SKY PILOT” Trademarks”) displayed on this website are trademarks or registered trademarks of the Company. Nothing in these Terms and Conditions should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Proton Trademarks without our prior written permission in each instance. All goodwill generated from the use of DIGITAL SKY PILOT Trademarks will incur to the Company’s exclusive benefit.
PRODUCT DESCRIPTION DESCLAIMER NOTICE
We strive to provide our customers with the most accurate information possible on all our products. However, we understand that occasional discrepancies between the product descriptions, including names, descriptions, and photos, and the actual product you receive may occur. This can happen for a variety of reasons, such as:
Clerical errors
Product updates by the manufacturer
Image quality limitations
We sincerely apologize for any inconvenience this may cause. If you notice any discrepancies between the product information on our website and the actual product you receive, please don’t hesitate to contact our customer care team. We’re happy to assist you and answer any questions you may have.
Contact Customer Care:
Phone: 619-819-8224
Email: CustomerCare@DigitalSkyPilot.Com
Thank you for your understanding!
DISPUTE RESOLUTION POLICY
Thank you for shopping at Digital Sky Pilot! Digital Sky Pilot is an online e-commerce store operating in San Diego, California. Currently, we only ship physical products to the United States of America excluding Hawaii and Alaska and We offer digital products and digital services worldwide.
We are committed to providing you with a positive shopping experience. This Dispute Resolution Policy outlines the process for resolving any disputes that may arise between you and Digital Sky Pilot (“we,” “us,” or “our”).
Scope
This policy applies to all disputes arising out of or relating to:
- Your use of our website or mobile application.
- The purchase of physical products from our store (excluding Hawaii and Alaska).
- The purchase of digital products or services we offer worldwide.
- Any interaction you have with our customer service team.
Informal Dispute Resolution
We encourage you to contact our customer service team at CustomerCare@DigitalSkyPilot.Com or by calling our Customer Service team at 619-819-8224 if you have any concerns or disputes. We will do our best to resolve the issue amicably and promptly.
Binding Arbitration
If we are unable to resolve a dispute informally, any remaining controversy or claim arising out of or relating to your use of our website, the purchase of products or services, or any interaction with our company shall be settled by binding arbitration administered by a neutral third-party arbitration provider, in accordance with the rules of that provider. The arbitration shall be conducted in San Diego, California, and the decision of the arbitrator shall be final and binding on all parties.
Exception – Intellectual Property Infringement
This Agreement to Arbitrate shall not apply to any claim of infringement or misappropriation of our intellectual property rights. We reserve the right to seek injunctive relief in any court of competent jurisdiction to protect our intellectual property rights.
Governing Law
This Dispute Resolution Policy and your use of our website and services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Changes to this Dispute Resolution Policy
We reserve the right to revise this Dispute Resolution Policy at any time. The most current version of the policy will be posted on our website.
Contact Us
If you have any questions about this Dispute Resolution Policy, please feel free to contact us at CustomerCare@DigitalSkyPilot.Com or Customer Service 619-819-8224
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE GENERAL TERMS OF USE, UNDERSTAND THE TERMS, AND WILL BE BOUND BY THESE TERMS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.